Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

Hephaestus CRM uses cookies and similar technologies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

First-Party Cookies

These are cookies that we set directly on our website:

• Authentication Cookies: Remember your login status and preferences
• Session Cookies: Maintain your session while using our service
• Preference Cookies: Store your language, theme, and other settings
• Security Cookies: Help protect against fraud and maintain security

Third-Party Cookies

These are cookies set by third-party services we use:

• Analytics Services: Google Analytics, Sentry for error tracking
• Payment Processing: Stripe for secure payment handling
• Authentication: Clerk for user authentication and management
• Performance Monitoring: Vercel for performance insights

You have several options for managing cookies and similar technologies:

• Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can usually find these settings in the “options” or “preferences” menu of your browser.
• Cookie Consent: When you first visit our site, you'll see a cookie banner that allows you to accept or decline non-essential cookies.
• Opt-Out Tools: You can opt out of certain third-party cookies through their respective opt-out mechanisms.
• Do Not Track: Some browsers offer a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked.

We take the security and privacy of your information seriously:

• Secure Transmission: All cookies are transmitted over secure, encrypted connections (HTTPS)
• Limited Access: Only authorized personnel have access to cookie data for legitimate business purposes
• Data Minimization: We only collect the minimum amount of data necessary for each cookie's purpose
• Regular Review: We regularly review and update our cookie practices to ensure compliance with privacy laws

Our website uses third-party services that may set their own cookies:

• Google Analytics: Helps us understand how visitors use our website. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Stripe: Processes payments securely. Their cookies are essential for payment processing and security.
• Clerk: Manages user authentication and sessions. Their cookies are essential for user login and security.
• Vercel: Provides hosting and performance monitoring. Their cookies help optimize website performance.

Each third-party service has its own privacy policy and cookie practices. We recommend reviewing their policies for more information.

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:

• Update the “Last updated” date at the top
• Post the updated policy on our website
• Notify you of significant changes through our service or email

We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies.

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Email: privacy@hephaestus-crm.com
• Data Protection Officer: dpo@hephaestus-crm.com